When to send a family our way
- Nursing home admission with unclear payment source
- Private-pay residents whose funds are drawing down
- Families weighing the Community Choices Waiver for care outside a facility
- Estate or succession questions after a resident passes
How the process usually looks
- The family requests a callback or calls our office.
- Paul reviews personally and calls back, usually the same business day.
- If we're a fit, we schedule a short call to gather the essentials before any documents are prepared.
A note on urgency
If a discharge is time-sensitive, please have the family mention that when they call. We prioritize crisis matters and can move quickly when the situation calls for it.

